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Pioneer DJ Store

<h3 id="isPasted" style="box-sizing: inherit; font-family: Roboto, sans-serif; font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: normal; color: rgb(var(--color-foreground)); line-height: calc(1 + .3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">30-DAY RETURN POLICY &amp; 1-YEAR WARRANTY</h3><p style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you&apos;re not entirely happy with your purchase, you can return products within 30 days of purchase; provided the product(s) are unopened and returned in the original packaging.<p id="isPasted" style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All of our products comes with the full Manufacturer Warranty. If your having technical support issues with your product,&#xA0;<a class="fr-strong" href="https://support.pioneerdj.com/hc/en-us" rel="noopener noreferrer" target="_blank">click this link.</a><p style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Request a Return<p style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To request a return, please contact us&#xA0;<a class="fr-strong" href="https://contact.gorgias.help/forms/9ufenuwv" rel="noopener noreferrer" target="_blank">here</a>.<p id="isPasted" style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Refund Process<p style="box-sizing: inherit; orphans: 2; text-align: start; text-indent: 0px; widows: 2; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Once AlphaTheta Music Americas receives the returned product(s), please allow up to 3-5 business days to receive funds back to your original payment method.&#xA0;<p style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note during popular product launches and events such as the holiday season, there may be delayed processing times.<p style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; margin-bottom: 0px; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For full details please see our<a class="fr-green fr-strong" href="https://pioneerdjstore.com/policies/terms-of-service" style="box-sizing: inherit; color: rgba(var(--color-link),var(--alpha-link)); text-underline-offset: 0.3rem; text-decoration-thickness: 0.1rem; transition: text-decoration-thickness var(--duration-short) ease;" title="Terms &amp; Services">&#xA0;Terms &amp; Conditions.</a><p style="box-sizing: inherit; margin-bottom: 0px; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; margin-bottom: 0px; color: rgba(18, 18, 18, 0.75); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Still have a question? Please contact us&#xA0;<a class="fr-strong" href="https://support.pioneerdjstore.com/en-US/contact">here</a>.

If you're not entirely happy with your purchase, you can return products within 30 days of purchase; provided the product(s) are unopened and returned in the original packaging. All of our products comes with the full Manufacturer Warranty. If your h

Refund PolicyUpdated 4 months ago

30-DAY RETURN POLICY & 1-YEAR WARRANTY