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Shipping & Return Policy

Shipping Policy

All Pioneer DJ Store orders ship to the United States only and require an adult (21+) signature at the time of delivery. FedEx Ground – Estimated delivery within 5-10 business days after order is processed. FedEx Standard Overnight – Next business da

Refund Policy

If you're not entirely happy with your purchase, you can return products within 14 days of purchase; provided the product(s) are in unused condition and returned in the original packaging. All of our products comes with the full Manufacturer Warranty

Fraud Prevention and Order Cancellation Policy

AlphaTheta Music Americas, Inc. ("AlphaTheta Music Americas") is committed to providing a safe and secure shopping experience for all our customers. To maintain the integrity of our online store and safeguard the interests of our valued patrons, we h