Pioneer DJ Store logo
Pioneer DJ Store logo

All articles

Shipping PolicyUpdated a month ago

All Pioneer DJ Store orders ship to the United States only and require an adult (21+) signature at the time of delivery. 


Shipping Methods and Delivery Schedules

FedEx Ground – Estimated delivery within 5-10 business days after order is processed.

FedEx Standard Overnight – Next business day delivery after order is processed.

Order Processing, Restrictions, and Shipping Cutoff Times

All Pioneer DJ Store orders ship to the United States only. We do not ship to P.O. Boxes or International Freight Forwarders. 


All orders will be processed within 2-5 business days. Orders are not processed on weekends or holidays. 


Our Holiday schedule is below:

HolidayDay Observed
New Year’s DayJanuary 1, 2024
Memorial DayMay 27, 2024
Independence DayJuly 4, 2024
Labor DaySeptember 2, 2024
Thanksgiving DayNovember 28, 2024
Day after ThanksgivingNovember 29, 2024
Christmas DayDecember 25, 2024
Day after ChristmasDecember 26, 2024
New Year's DayJanuary 1, 2025

 

FedEx Ground and FedEx Express deliver to residential addresses on Saturdays. However, Sunday delivery is limited to certain locations.  Click here to see where FedEx delivers on Sunday.


Please note during popular product releases and events, there may be a delay in processing and shipping.

Shipping Costs

We currently offer free ground shipping, as well as faster shipping options on the terms as stated during checkout. Shipping rates will vary and are subject to change.

Shipping Address Change

Customers are responsible for providing accurate shipping information during order placement to maintain efficient and accurate shipping. Address changes after order dispatch must be coordinated directly with FedEx, as we cannot process address changes once shipping has occurred. To prevent inconveniences or delays, we recommend that all customers carefully review and confirm their shipping details before finalizing their orders.

Tracking your Order

You can track your order by using the FedEx tracking number sent to you by email. You can also access your tracking number by logging into your account and referencing your past orders.

Missing, stolen, or lost package

Title and risk of loss for all items purchased from  passes to you upon our delivery to the carrier. This means Pioneer DJ is not liable for late deliveries, stolen, lost or misdelivered products.

Was this article helpful?
Yes
No